Articles, Workflow Solution

In its current state the Workflow component for creating an incident does not provide you a way to add an attachment to an incident. One workaround is to send an email to the Helpdesk system with the attachment in the email and the incident number in the subject heading. Here is a better way ...

So you've built a few workflows. Of course, you tested them thoroughly and they passed with flying colors. Now they are running in your environment, people are using them and everyone is happy with the way you've automated some process. Finally you can walk away from that process 'cause it's never going to change or require the slightest modification...WRONG!

Hello and thank you for taking the time to read this article. What we will discuss in this article is how to use WorkFlow solution in your business to start the process of Change Management. While most business has some "unofficial process" for Change Management there is no real defined method for creating this type of documentation.

This article includes items to be aware of when using SAN technology with SQL Server and Altiris products. Thanks to the Notification Server Sustained Engineering team for initial development work on this document.

Bust out your notebooks, Juice readers. We're going to continue this Workflow series with a lesson about the creation and use of Web forms.

Pencils ready. Begin.

Altiris Workflow Solution allows non-technical business professionals to create, change, test, automate and manage the processes that drive your business. From service catalogs to hardware purchasing to tracking purchase orders, Workflow Solution allows you to manage the entire process, both the hardware and human interaction.

DataTypes are a great part of Workflow Solution, as long as you understand them and use them to your advantage. Failing to understand datatypes can lead to frustration and agony, so save yourself the pain and get to know them up close and personal.