Service & Asset Management Suite

Check out this best practice document from the Business Software Alliance, A.K.A. The people who bust companies for software piracy. It contains some easy and obvious best practices for Software Management.

This pack contains a parent folder and 3 reports. The intent of these reports is to provide multiple methods of identifying which NS product versions are installed on each of your NSs. This information will prove useful for larger environments that need to keep all their NS solution versions in sync.

BMC Software, an open source CMDB system, can now integrate with Altiris Service & Asset Management Suite in corporate environments.

I found a very valuable PDF for this.

Take a look, and enjoy.

This article documents the use of the new Altiris Installation and Configuration Manager (AICM) wizard. AICM is now used to install many of the Altiris solutions where the Notification Server has not already been installed.

While Altiris Asset Management Suite does a fantastic job of managing capitalized assets, there isn't any functionality to manage expensed consumables such as keyboards, mice, toner, etc.

The suggestions here cover the fundamentals as it relates to configuring resource types for consumable management and offers typical attributes and relations that a desktop support technician, IT manager, helpdesk agent, or operations personnel may require in their daily activities.

This example uses a few automation techniques available in Helpdesk to access data from Asset Control for the purpose of automating approvals on service requests.

St. Cloud State University uses Altiris Deployment Solution and Service & Asset Management Suite to reduce TCO.