Inventory Solution

The Item picker is a great tool for extending the functionality of reports. More specifically the collection picker allows you to dynamically manage the scope of your reports.

Now that you have created a custom inventory, how do you know which SQL tables are storing the data? This tip will show you how.

This 20 minute video covers software license management using Altiris Inventory and Software Delivery Solutions. It shows you how to configure your collections, packages and tasks. It also shows you how you can use the ACST tool already posted on the Juice.

If you have an Exchange environment, this is a must-have. A lot of troubleshooting steps begin with disabling Outlook Cache Mode. There are also some Outlook addons that play well with Cache Mode. This script can be used with Inventory Solution to report Cache Mode status for all profiles on a computer.

This 20 minute video shows you how to get the most out of using the Altiris Resource Viewer and the Real Time System Manager.

This is often one of the most overlooked tools from Altiris.

Quite often, it is necessary to modify certain values in the agent's client.conf file on Unix, Linux or Macintosh clients when troubleshooting issues. Among those values is the debug_level. The attached shell scripts can be used to facilitate this process in place of using an editor to make this modification to a client.conf file.

It's really not that difficult to direct a Unix, Linux or Macintosh client to a different NS server. Simply change the 'Server-1' value in the client.conf, restart the agent and voila! The following shell script will even do it all for you!

While running some reports on server hardware I realized that some of the servers were missing the serial, manufacturer, and model information. I needed this information for inventory forwarding and system model counts. After identifying the systems I realized that all of these systems were Windows 2008 64Bit.

Updating the firmware for systems with Intel vPro technology often yields significant results. For example Dell laptops shipped with the SOL and IDER disabled in the BIOS, but a new firmware update enables them, or a desktop running AMT 2.1 can be upgraded to AMT 2.2 which enables Remote Configuration. No matter the reason, often a firmware upgrade will be beneficial to vPro systems, and this article covers how to deploy firmware updates using Altiris Software Delivery Solution.

Just how good is your Inventory Forwarding?

For those of you using multiple Notification Servers to gather inventory, how often do you check your forwarding to make sure that it's showing the same data on both the source and destination NS? If you're not, and you run your reports on the central NS, you could be in for a surprise!