Repair

We recently ran into a problem on our helpdesk where the information stored about the default contact was changed from blank to a real name and email address. Now knowing that we have seen this in the past I was not initially concerned with it. We only have to go into the database and update the offending fields to the empty string. This time was a little different since the issue was reported to me after the helpdesk managed attempted to delete the offending contact from the database.

There are two steps that have been proven to work when receiving this error. They may not be the only solutions, and may not work for every machine and situation. Only perform these solutions if you are sure you are using the correct NIC driver, and have exhausted most other troubleshooting techniques.

Self Heal and Repair are two different concepts in Windows Installer which people many times consider to be the same thing, however there is difference in these two.

In any of these installation transactions, viz. initial installation, repair, reinstallation, on-demand installation or patching an MSI, The REINSTALLMODE has an affect on it.

Including WinPE as pre-os for GSS2.5 has its advantages, but if you corrupt your WinPE somehow, that configuration becomes invalid for the creation of any boot image.

Applications that rely on network resources for installation-on-demand are susceptible to source failures if the source location should change for any reason or become damaged.

If you ever have a problem trying to download a package using the IIS codebase, when it just fails partway through every time, you might want to check the package to make sure that there are no folders named "BIN" in the package.

Recently I started to get a lot of warning messages like this in the Altiris log:

This document will explain additional steps that can be taken after an uninstallation of Deployment Solution for Dell Servers that will "clean the slate" before reinstalling the product. While uninstallation is usually not necessary (since each new version is designed to upgrade older installations) there are certain scenarios in which users may want to a complete uninstall such as beta customers ending their beta trial period or users troubleshooting product issues.