Basics

In this tutorial, we will prepare to install Altiris' Deployment Solution with advanced setup options by doing the following:

• Download and install Microsoft .NET Framework 2.0 SP1

• Install Microsoft IIS with ASP

• Download and install SQL Server 2005 Express Services with Advanced Services SP2

• Set the sa (systems administrator) password on SQL Server

• Create a user account for Altiris

• Grant TCP connections to the SQL Server for Altiris,

• Grant the Altiris user access to the SQL database

How do you use the name of a Computer Group within the DS console as a task condition? This tech tip will show you how. Note that this will only work with Deployment Solution 6.5, 6.8, and 6.9.

Darwin Descriptor registry is an encoded value used by Windows Installer under registry like HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\command\

A few weeks back I needed to figure out how to add some computers to our domain. I did not want to go to every computer. There are a couple of ways to add a computer to the domain. The first is a VBS script. I am not sure where I found this script, but here it is:

It has been a while, but it is time to finish this series off. All of us have had to install Windows at some point. Most companies have stuck with XP, so we have had lots of practice getting it installed. I have installed XP on all kinds of different computers, and frankly I decided that I was sick of it. I determined that if I had to enter our XP serial number in one more time I might just switch my users to Linux. Luckily I found a solution that literally installs Windows for me.

As we near the end of the SDK documentation there are only a few more things to cover. While most of remaining functions fall into a specific category a few don't, so I' ll be spreading those that don't between parts eight and nine (the last article). The main focus for this article is layer rights (or permissions), layer priority and processes (namely ignoring them and running one from an existing layer).

This 20 minute video covers the basics that you need to see the full capabilities of Altiris Task Server. If you've been hesitating about switching to Task Server from Deployment Server this will help you get a taste for what is possible.

In some environments, or for some ticket types, there always needs to be an Asset. After all it doesn't make much sense to have an install software request without a computer seleted. For those options you can create a validation rule that will require this option.

In some environments, or for some ticket types, there always needs to be a contact. For those options you can create a validation rule that will require this option.

At our organization we have been using the Altiris Helpdesk Module for nearly two years. In that time we have made customizations to forms, added custom lookups, and generally taken advantage of the flexibility available in the Helpdesk module. All the while we've found the technical documentation to be adequate, but sometimes a quick guide with practical examples on using the various Admin options within the Helpdesk module can be more advantageous.
Previously I covered the differences between Validation, Incident, and Routing rules. This time I plan on covering the general basic options that are found in Notify Rules and e-mail templates.