Redirect End-Users to the Item View Upon Submitting a Satisfaction Survey

For those of us that with end-users that don't submit their requests via the winuser console but are allowed to submit Satisfaction Surveys, we'd like to redirect them to the View Item screen as oppose to the winuser console.

This was once the case with SP4, but upon upgrading to SP5, I found it to be the latter. End-users are, in fact, redirected to the winuser console instead.

After much testing, scratching of my head, folding of my arms, and more testing, I finally figured out how to redirect them and I'd like to share it with the rest of the Altiris community.

• Create a "custom" folder in the AeXHD directory if not already done.
• Copy the myHDThankYou.ascx file from AeXHD\Templates to your custom directory.
• Rename your copied file to customMyHDThankYou.ascx and remove the 'read only' attribute.
• Open your "customMyHDThankYou" file for editing and search for "HomemyHD".
  
  

  Click to view.

• Change "HomemyHD" to "viewItem".
  
  

  Click to view.

• Save the "customHDThankYou" file and close.
• If you don't already have a custom.config file in the AeXHD\Winuser folder, then create one and add the following:
  

  <files path = "~/custom/">
  		<file id="rateThankYou" 
  
  file="custommyHDThankYou.ascx"/>
  	</files>
   
  

  Restart IIS.