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Links, Helpdesk Solution

Links, Helpdesk Solution
Filed under: Helpdesk Solution
Juicemaster's picture
Submitted by Juicemaster on 13 June, 2006 - 12:27.

To help you find everything you need to know about Helpdesk Solution, we've done some serious surfing and pulled together a short list of the essential links. If we've missed something, let us know.

Data Sheets

Documentation

Downloads

Technical Support

3.875
Average: 3.9 (8 votes)

ITIL Information

Lucke's picture
Submitted by Lucke on 28 June, 2007 - 15:07.

Those ara good links, but do you know where can I find some ITIL information?
Thanks

Some links

jjesse's picture
Submitted by jjesse on 29 June, 2007 - 12:31.

http://www.itil.co.uk/ -- Home of ITIL
http://www.itil-officialsite.com/home/home.asp -- Best Practices
http://www.itilcommunity.com/ -- ITIL Community

links

Submitted by townhous13 on 1 August, 2007 - 06:45.

great links, thanks for the help

Here other

riva11's picture
Submitted by riva11 on 2 July, 2007 - 13:51.

Here other links:

ITILfoundations

IITL-officialsite

ITIL ebook

riva11's picture
Submitted by riva11 on 31 July, 2007 - 11:34.

If you're interested in ITIL ebook, it has just been released "The Shortcut Guide to Improving IT Service Support through ITIL" by Rebecca Herold.

Link : The Shortcut Guide to Improving IT Service Support through ITIL

light in the ITIL world

Submitted by twohills on 31 July, 2007 - 19:11.

It's not all sweetness and light in the ITIL world: see a few searching questions asked at The IT Skeptic

Thanks

Lucke's picture
Submitted by Lucke on 2 July, 2007 - 06:14.

Ok, I´ll check it,
thank you

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