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Reclaiming Altiris Licenses

Reclaiming Altiris Licenses
Submitted by rshimizu on 5 September, 2008 - 12:13.

How would I reclaim Altiris licenses without deleting all history for the resource that I'm retiring?

If I decide that I want to transfer a solution such as Carbon Copy from one laptop to another; how would I do this?
Thank you......Roy

Retire them

jjesse's picture
Submitted by jjesse on 11 September, 2008 - 07:29.

Instead of deleting them, retire the asset. Under purging maintenance select retired instead of delete and you will keep your asset history and not delete everything aobut taht asset along with freeing up your license

Jonathan Jesse
Director of Training
ITS Partners

With one exception

MBHarmon's picture
Submitted by MBHarmon on 11 September, 2008 - 07:43.

That will work for all products with one exception. It was the case once upon a time that Patch Management still counted retired assets as taking a license.

I hope that's changed, but if I remember right it was mentioned during a webcast for the 9.2 version of patch management solution so maybe not.

I do remember Altiris support could help out with that issue if it presented a problem.