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Trying to create notify rule based off current date

Trying to create notify rule based off current date
Submitted by kidder014 on 25 August, 2008 - 13:26.

I'm trying to create a notify rule that will take the current date, subtract 15 days, and compare that to the modified date on the incidents, so that the rule applies to all incidents that have sat without any modification for 15 days.

I'm having trouble getting this one working. Any suggestions?

RE:Trying to create notify rule

mabdelnabi's picture
Submitted by mabdelnabi on 26 August, 2008 - 10:50.

Hi,

You'll actually need to create a notification policy rather than a notify rule.
This link actually talks about a very similar situation. You'll get need to play around with the settings to change it in a way so it'll apply to the condition you're looking for.