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Customize Field Position in HelpDesk Solution

Customize Field Position in HelpDesk Solution
Shepherd.Wesley's picture
Submitted by Shepherd.Wesley on 18 August, 2008 - 09:16.

Senerio: Upper Management has requested that some of the fields have different positions in order to create a better flow when a ticket is being created (by a worker). Does anyone have any examples of how to move fields around to different positions?

Thanks
Wes

Move field

Dominique's picture
Submitted by Dominique on 27 August, 2008 - 11:45.

Just use the XML part of the ascx file to change the order the field will appear.
The default columns appearance order (runtime rendering) is the same as the order in which they are declared.

Dom