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Driver file copies, name gets shortened, sysprep can't find file

Driver file copies, name gets shortened, sysprep can't find file
Submitted by randall on 6 August, 2008 - 13:12.

OK so we have independent imaging setup and working fine. I am running into an issue with an HP/Compaq laptop however. The video driver name is this:

igmedcompkrn.dll

However, when dos copies the file using the script it gets truncated due to the long name of the file. It gets truncated to this:

igmedc~1.dll

How can I force the file name to stay intact when the file gets copied over? What happens is when sysprep runs it can't find the file it needs because the name has been shortened.

Preboot or driver install

neil_rogers's picture
Submitted by neil_rogers on 6 August, 2008 - 15:51.

I have seen win95 do this then switched to win98SE for the preboot os and it was fine.

Since it is a video driver issue, you may want to check another place for the problem... It may need to run the setup program to function correctly, with all the widgets and stuff it puts in the right click menu and on the system tray, so you can press and button and give a presentation.

What i have done to get around that issue is to run the setup program from sysprep or as a step once the aclient connects back up, run c:\drivers\vid1\setup.exe to install the application.

Also since you don't need the video drivers until that point, take it out of your drivers folder, copy the files down in a step preceding the install.

neil

Thanks for the help. Last

Submitted by randall on 7 August, 2008 - 08:29.

Thanks for the help. Last night I was able to get it to work I just re-named the file to a shorter name in the driver folder and went into the inf for the driver files and edited the name to match up and it worked.

File names are being truncated

Submitted by Comwhiz30 on 28 November, 2008 - 07:12.

Ok so we got some new Dell equipment. When we setup the drivers folder and then image the laptop (Dell E4300 or D630 & 620)some of the files get truncated in the copy process from altiris to the c:\drivers folder on the local machine. The file specifically that is giving us issues is the WdfCoInstaller01005.dll, it ends of being WdfCoInstal~1.ll. This also happens on other files too, the D630 it does this for the mouse and the wireless. Any help would be greatly appreciated, we have been experiencing this issue for some time. I also tried to modify the .INF file for the mouse, but then it still didnt see everything and said that the driver version was older than what it should have been.