Only once vs Once per row

Only once vs Once per row
xenon2050's picture

I'm trying to figure out the difference between these two in relation to automated actions. For instance I am trying to set up a notification policy for helpdesk that will notify via email when a planned project/incident is starting or is due. I have the sql query all figured out, but I want to understand all of automated action to make sure that I get it right.
So what is the essential difference between the Only once and Once per line?

once per row= could be lots o' data

neil_rogers's picture

lets say the automated action is to create a HD ticket. Once per row puts a ticket in for every row returned in the query or report.

"Only once" puts in a ticket per execution of the notification policy, if the policy is true.

So the deciding factor comes down to, does the ticket needed for each item or does one ticket make sense, like for all computers with less then 10% free, ticket per computer would be good.

Neil

Okay...

xenon2050's picture

That makes sense. I figured it was something like that but I needed to know what they meant by rows.

So basically if I have 10 planned incidents and I want it to report on each one I would have to select Once per row or else it would only update one incident... Does that sound about right?