Altiris - Customer Service Surveys.
Submitted by ellisthompson@y... on 9 June, 2008 - 07:20.
I work at company with many support teams. My Altiris Admin. is telling me if I ask for the canned customer service survey to be sent every 25th incident - when my team closes an incident it will go out for all teams when they close an incident. I know in Remedy I could send a customer survey for each team. I'm sure I can do the same with Altiris.
How can I send a customer survey for a specific team?
Thank you,
Ellis Thompson
ellisthompson@yahoo.com




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