Altiris - Customer Service Surveys.

Altiris - Customer Service Surveys.

I work at company with many support teams. My Altiris Admin. is telling me if I ask for the canned customer service survey to be sent every 25th incident - when my team closes an incident it will go out for all teams when they close an incident. I know in Remedy I could send a customer survey for each team. I'm sure I can do the same with Altiris.

How can I send a customer survey for a specific team?

Thank you,

Ellis Thompson
ellisthompson@yahoo.com