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Arming Your Helpdesk to Manage SVS Packages

Arming Your Helpdesk to Manage SVS Packages
Filed under: Helpdesk Solution, Software Virtualization Solution Layer Management, Monitoring
Submitted by bkaulins on Mon, 2008-03-31 11:39.

This series will show you how to familiarize your Helpdesk team with SVS and the admin console. Your team will need to be able to assist users via the Task server as well as directly at the user's machine. These topics are covered as well as a couple of other tips you may need.

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Arming Your Helpdesk to Manage SVS Layers, Part 1 of 3: Managing Layers with SVS Admin Console ›
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