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Managing Lenovo ThinkPad Notebook and ThinkCentre Desktop Computers
According to analysts, 80 percent of the cost of a PC is incurred after it's purchased. Altiris and Lenovo acknowledge this and deliver products to reduce management costs. Customers should consider total cost of ownership (TCO) as the true measure of an organization's IT decisions around specific hardware and software platforms.
Many customers who use Altiris software and Lenovo hardware have asked about potential integration points between the two companies. In an effort to address those questions, this jointly authored white paper identifies several "best practices" that may be helpful in understanding how Altiris and Lenovo ThinkVantage® solutions can work together.
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Application Metering with IBM apps
Please be aware if you are running app metering 6.1.32 (client is 6.1.31) with any of the IBM apps eg. Director or Rapid Restore on your client pcs, make sure you have applied hotfix KB38995.
Otherwise, if you have "send summary data" turned on in your app metering configuration, the agent will get hung up on these apps and cause the computers to hang, fail to respond and the data will fail to be sent to the NS.
Once the hotfix is applied you are good to go, and they run in harmony.