To review: Altiris has a top level "reporting" Notification Server (NS) that has Asset and Contract Management Solution installed. It manages assets at this level.

Altiris also has a client facing NS that installs agents, manages machines and forwards inventory to the reporting NS.

Returning Asset in Altiris

1. Go to https://servername/Altiris/Console/
2. On the navigation bar at the top click on Ariba - HD and Select Asset Management.
   
   

   Click to view.

3. Under Asset Search enter the Serial Number into the Serial Number field. Press Find.
   
   

   Click to view.

4. Altiris should generate a window like the one below.
   
   

   Click to view.

5. Right Click on the row, select CMDB Functions => Assignment Functions => Asset Owner.
   
   

   Click to view.

6. A window will pop up like the one below.
   
   

   Click to view.

7. Click the drop down next to Resource Type, select Department.
   
   

   Click to view.

8. Scroll down the list and choose the correct department.
   
   Example 6710 - IT Global Ops Sunnyvale
9. Press the Done button.
10. It will ask you if you want to reassign the owner, select Yes.
11. Once again on the asset search results right click on the row, select Set Asset Status => In Stock.
    
    

    Click to view.

12. Once the machine is In Stock, Edit the information to make sure it is correct.

Editing the Information of an Asset

1. Go to https:/servername/Altiris/Console/
2. On the navigation bar at the top click on Ariba - HD and Select Asset Management.
   
   

   Diagram 1
   
   Click to view.

3. Under Asset Search enter the Serial Number into the Serial Number field. Press Find.
   
   

   Diagram 2
   
   Click to view.

4. When the asset search results show, right click on the asset and choose edit.
   
   

   Diagram 3
   
   Click to view.

5. Fill the General tab. Fill out the information as informed below. Diagram 4 shows an example of the tab.
   
   

   Diagram 4
   
   Click to view.

   Computer Name: (Manufacturer) (Model) (Asset Tag)
   
   Example Lenovo T61 016014

   System Number: (Asset Tag) For this field please scan the barcode shown in Diagram 5.
   
   Example 016014

   

   Diagram 5
   
   Click to view.

   Barcode: (Scanned Barcode) For the barcode field please scan the barcode shown in Diagram 6.
   
   Example 1S766303UL3P2160

   

   Diagram 6
   
   Click to view.

   Last Barcode Scan: (Click on the check mark so it creates an X, make sure it reads today's date)

   Serial Number: (Serial Number) Located after S/N in Diagram 6.
   
   Example L3P2160

   Manufacturer: (Manufacturer)
   
   Press the magnifying glass, it will display the list of manufactures, as shown in Diagram 7. Select the appropriate choice. Please do not manually enter.

   Model: (Type)
   
   Number shown after Type in Diagram 6. Press the magnifying glass as we did for the Manufacturer, it will display the list of machine types. Select the appropriate choice. Please do not manually enter.

   

   Diagram 7
   
   Click to view.

6. If there is information in the Location field please press the red X and remove it.
   
   

   Click to view.

7. Press Apply.
8. Click on the Accounting Information Tab.

   Asset Status: Press the drop down next to Asset Status select In Stock, as down in Diagram 8.

   

   Diagram 8
   
   Click to view.

   Stock Room Details: Helpdesk (Location)
   
   Enter the Helpdesk and the location that the laptop is in.

   Do nothing with Reserved and Date of Reservation.

   Purchase or Lease: Press the drop down and select Purchase, as down in Diagram 9.

   

   Diagram 9
   
   Click to view.

   Warranty Period (months): Enter the period of month the asset is under warranty for. In most cases it is 36.

   Available for Use: (Click on the check mark so it creates an X, make sure it reads today's date)

   Planned Disposal Date: (Click on the check mark so it creates an X, please add 4 years to today's date)

   Expense Type: Press the drop down and select Depreciate, as down in Diagram 10.

   

   Diagram 10
   
   Click to view.

   Do nothing with Business Use Ratio, Book Deprecation, Custom Deprecation, or Tax Deprecation.

   

   Diagram 11
   
   Click to view.

9. Under cost Items press Add.
   
   

   Diagram 12
   
   Click to view.

10. A Find Resource window will pop up (like the one below shown in Diagram 13), highlight purchase. Press OK.
    
    

    Diagram 13
    
    Click to view.

11. On the cost items table fill in date and cost. The date should be today's date and the cost if the total cost of the asset. You will need to get this from a PR.
12. Press Apply.
13. Click on the Associations tab.
14. Click on the pencil to the right on Asset Owners.
    
    

    Diagram 14
    
    Click to view.

15. A window will pop up like the one below, in Diagram 15.
    
    

    Diagram 15
    
    Click to view.

16. Click the drop down next to Resource Type, select Department.
    
    

    Diagram 16
    Click to view.

17. Scroll down the list and choose the correct department.
    
    Example 6710 - IT Global Ops Sunnyvale
18. Press the Done button.